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How Can Information and Communication Technology Support Knowledge Work

In: Knowledge Management

Author

Listed:
  • Klaus North

    (Hochschule RheinMain)

  • Gita Kumta

    (SVKM’s Narsee Monjee Institute of Management Studies)

Abstract

This chapter concentrates on how information and communication technologies associated with the “enterprise 2.0” paradigm can support knowledge work. After analysing the needs of knowledge workers requirements for ICT systems are formulated. The concept of the high performance workplace is introduced and functionalities of advanced ICT systems are explained. The reader also learns about success factors for ICT implementation. The KM Tool presented at the end of the chapter are knowledge taxonomies and maps

Suggested Citation

  • Klaus North & Gita Kumta, 2014. "How Can Information and Communication Technology Support Knowledge Work," Springer Texts in Business and Economics, in: Knowledge Management, edition 127, chapter 7, pages 227-249, Springer.
    • Handle: RePEc:spr:sptchp:978-3-319-03698-4_7
    DOI: 10.1007/978-3-319-03698-4_7
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    Cited by:

    1. Ushaque Ahmed & Rabia Aslam & Najmonnisa Khan & Muhammad Mujtaba Asad, 2022. "Investigating Knowledge Management Practices in an EFL Context in Pakistan," SAGE Open, , vol. 12(2), pages 21582440221, April.
    2. Sangeeta Shah Bharadwaj & Sumedha Chauhan & Aparna Raman, 2015. "Impact of Knowledge Management Capabilities on Knowledge Management Effectiveness in Indian Organizations," Vikalpa: The Journal for Decision Makers, , vol. 40(4), pages 421-434, December.

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