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Primary Stakeholder Groups

In: Realizing Organizational Effectiveness

Author

Listed:
  • Robert S. Fleming

    (Rowan University)

  • Michelle Kowalsky

    (Delaware County Community College)

Abstract

Although there are typically a number of stakeholder groups that have expectations for an organization, three primary groups are usually considered the most important stakeholder groups. When organizations and their leaders are formulating strategies in response to stakeholder expectations, the stakeholder groups that are considered the most important are customers, employees, and owners. Our focus in this book will be on understanding and addressing the expectations of two of these primary stakeholder groups—employees and customers.

Suggested Citation

  • Robert S. Fleming & Michelle Kowalsky, 2024. "Primary Stakeholder Groups," Springer Texts in Business and Economics, in: Realizing Organizational Effectiveness, chapter 17, pages 59-60, Springer.
    • Handle: RePEc:spr:sptchp:978-3-031-80516-5_17
    DOI: 10.1007/978-3-031-80516-5_17
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