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Research on the Influence of Factors on the Intention to Use QR-Pay in Payment and Electronic Money Transfer of Students at Universities

In: Proceedings of the 4th International Conference on Research in Management and Technovation

Author

Listed:
  • Thi Nguyet Dung Nguyen

    (Hanoi University of Industry)

  • Thuy Trang Nguyen

    (Hanoi University of Industry)

  • Kim Ngan Phan

    (Hanoi University of Industry)

  • Quynh Lien Nguyen

    (Hanoi University of Industry)

  • Viet Bac Nguyen

    (Hanoi University of Industry)

  • Hoang Hao Bui

    (Hanoi University of Industry)

Abstract

The basic objective of this study is to determine the influence of factors on the intention to use QR-Pay in payment and electronic money transfer of students at universities. The research was conducted in two phases, qualitative research and quantitative research. Qualitative research identifies 4 factors affecting the intention to use QR-Pay form in payment and electronic money transfer of students at universities, including: (i) “Attitudes” for QR-Pay payment method, (ii) “Subjective norm”, (iii) “Perception of behavioral control” and (iv) “Trust” for QR-Pay payment method. Quantitative research is carried out through survey questionnaires. The study used multivariate regression analysis through SPSS 26.0 software with a sample of 852. The results of multivariable regression analysis showed that the research model is consistent with the survey data, in which, factors “Attitude”, “Trust” toward QR-Pay payment method and the variable “Subjective norm” have a positive influence on the intention to use QR-Pay in payment and electronic money transfer of students. Students at universities, the factor “Perception of behavioral control” has a negative influence on this intention.

Suggested Citation

  • Thi Nguyet Dung Nguyen & Thuy Trang Nguyen & Kim Ngan Phan & Quynh Lien Nguyen & Viet Bac Nguyen & Hoang Hao Bui, 2024. "Research on the Influence of Factors on the Intention to Use QR-Pay in Payment and Electronic Money Transfer of Students at Universities," Springer Books, in: Thi Hong Nga Nguyen & Darrell Norman Burrell & Vijender Kumar Solanki & Ngoc Anh Mai (ed.), Proceedings of the 4th International Conference on Research in Management and Technovation, pages 513-524, Springer.
    • Handle: RePEc:spr:sprchp:978-981-99-8472-5_47
    DOI: 10.1007/978-981-99-8472-5_47
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