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Experience at AT & T

In: Chester I. Barnard: Innovator of Organization Theory

Author

Listed:
  • Kazuhito Isomura

    (Chuo University)

Abstract

This chapter aims to clarify what experience Barnard accumulated at AT & T and how he was influenced by that when building and developing his theory of organization and management. However, as Chap. 2 pointed out, it is not easy to check how his experience at AT & T is related to his theory because Barnard avoided directly referring to his experience and observation. Therefore, the chapter first presents an overview of the Bell Telephone System. It then summarizes the history of AT & T briefly to identify what management issues Barnard had to face and handle as a headquarters staff member, general manager, and top manager at an operating company. Finally, it traces Barnard’s early management thought on the basis of his published papers and unpublished manuscripts.

Suggested Citation

  • Kazuhito Isomura, 2023. "Experience at AT & T," Springer Books, in: Chester I. Barnard: Innovator of Organization Theory, chapter 0, pages 31-47, Springer.
    • Handle: RePEc:spr:sprchp:978-981-99-7039-1_3
    DOI: 10.1007/978-981-99-7039-1_3
    as

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