IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-981-99-1545-3_17.html
   My bibliography  Save this book chapter

Risk Identification and Its Resonant Effect in Service-Oriented Supply Chain

In: Business Innovation for the Post-pandemic Era in Vietnam

Author

Listed:
  • Uyen Diep My

    (RMIT University)

  • Thang Ta Duc

    (RMIT University)

  • Lam Nguyen Canh

    (RMIT University)

  • Kevin Nguyen

    (RMIT University)

  • Irfan Ulhaq

    (RMIT University)

  • Tho Pham

    (Hitotsubashi University)

  • Duong Thi Binh An

    (CIRTech Institute, HUTECH University)

  • Yoshinori Hara

    (Kyoto University)

Abstract

This article investigates service-oriented supply chain risk management, differentiating it from manufacturing through two steps. In the first step, we review prior research to identify the service-oriented supply chain’s distinctive features and typical risks. In the second step, the resonant effect of these risks on service-oriented supply chain performance is examined by an empirical study in the construction sector that was hit hard during COVID-19. In doing so, a model comparing the single impacts of risks on supply chain performance to the theoretical model was developed to confirm the resonant effect mechanism. Obtained from 196 service-oriented firms in Vietnam's construction, our study found that the resonant effect model explained 63% of service-oriented supply chain performance variance versus 46.3% in the comparative model. The influence of a single risk on supply chain performance is also more significant, proving the resonant mechanism influence. Another interesting result is the low-impact demand risk on supply chain performance, reinforcing the service-oriented supply chain advantage. The notion for resonant effect reduction is minimising the coefficient of “α” to limit/eliminate risks’ relationship. Hence, the proposed resonant effect model can serve as a guide. Our recommendation to embrace supply chain management strategies, such as avoidance, speculation, and postponement, should be balanced with acceptable cost/benefit trade-offs.

Suggested Citation

  • Uyen Diep My & Thang Ta Duc & Lam Nguyen Canh & Kevin Nguyen & Irfan Ulhaq & Tho Pham & Duong Thi Binh An & Yoshinori Hara, 2023. "Risk Identification and Its Resonant Effect in Service-Oriented Supply Chain," Springer Books, in: Nguyen Hoang Thuan & Hung Nguyen & Hiep Cong Pham & Alrence Halibas (ed.), Business Innovation for the Post-pandemic Era in Vietnam, pages 205-215, Springer.
    • Handle: RePEc:spr:sprchp:978-981-99-1545-3_17
    DOI: 10.1007/978-981-99-1545-3_17
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-981-99-1545-3_17. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.