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A Review of Information and Communication Technology (ICT) and Management in Organisations

In: The Palgrave Handbook of Breakthrough Technologies in Contemporary Organisations

Author

Listed:
  • Mahmoud Moussa

    (Flinders University of South Australia)

  • Vishal Rana

    (University of Doha for Science and Technology)

  • Bruno Pereira

    (Flinders University of South Australia)

Abstract

This chapter undertakes a comprehensive literature review on the factors influencing the dissemination of information and technology across nations, without focusing on any specific country. Through systematic analysis of current research, the review identifies several critical challenges and implications for leaders and practitioners These include the necessity of providing complete and timely information, understanding the impact of IT systems on organisational efficiency, structure, transparency, and relationships, addressing limitations in computer-based information systems, fostering change and innovation, staying current with technological advancements, and ensuring the proper use of technology through effective communication of policies. Nevertheless, it is crucial to report that quantifying the benefits of IT is challenging, as they underpin numerous organisational processes. The review concludes by highlighting areas for future research in ICT management.

Suggested Citation

  • Mahmoud Moussa & Vishal Rana & Bruno Pereira, 2025. "A Review of Information and Communication Technology (ICT) and Management in Organisations," Springer Books, in: Mahmoud Moussa & Adela McMurray (ed.), The Palgrave Handbook of Breakthrough Technologies in Contemporary Organisations, chapter 0, pages 27-39, Springer.
    • Handle: RePEc:spr:sprchp:978-981-96-2516-1_3
    DOI: 10.1007/978-981-96-2516-1_3
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