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Creative Problem-Solving

In: Creativity and Innovation

Author

Listed:
  • Terence Lee

    (Sheridan Institute of Higher Education)

  • Lauren O’Mahony

    (Murdoch University)

  • Pia Lebeck

    (Murdoch University)

Abstract

This chapter presents Alex Osborn’s 1953 creative problem-solving (CPS) model as a three-procedure approach that can be deployed to problems that emerge in our everyday lives. The three procedures are fact-finding, idea-finding and solution-finding, with each step carefully informed by both divergent and convergent thinking. Using case studies to elaborate on the efficacy of CPS, the chapter also identifies a few common flaws that can impact on creativity and innovation. This chapter explores the challenges posed by ‘wicked problems’ that are particularly challenging in that they are ill-defined, unique, contradictory, multi-causal and recurring; it considers the practical importance of building team environments, of embracing diversity and difference, and other characteristics of effective teams. The chapter builds conceptually and practically on the earlier chapters, especially Chapter 4 , and provides case studies to help make sense of the key principles of creative problem-solving.

Suggested Citation

  • Terence Lee & Lauren O’Mahony & Pia Lebeck, 2023. "Creative Problem-Solving," Springer Books, in: Creativity and Innovation, chapter 0, pages 117-147, Springer.
    • Handle: RePEc:spr:sprchp:978-981-19-8880-6_5
    DOI: 10.1007/978-981-19-8880-6_5
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