IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-981-19-2749-2_2.html
   My bibliography  Save this book chapter

Japanese Prefer to Have Face-to-Face Communication in the Workplace Even During the Pandemic

In: COVID-19 and the Evolving Business Environment in Asia

Author

Listed:
  • Motoki Watabe

    (Monash University Malaysia
    Sunway University Business School, Sunway University)

  • Tomoya Murakami

    (Hitolab.JP Inc.)

  • Minoru Nagata

    (Ritsumeikan University)

Abstract

Even under the Covid-19 pandemic, Japanese workers prefer to go to their workplaces physically, engaging in face-to-face communication rather than online. We provide a hypothetical explanation for this “irrational appearing” phenomenon from two theoretical perspectives. From the view of cultural leader decision making, we argue that Japanese leaders’ decision-making style would require more face-to-face rather than online communication for efficient business practices. Form the view of Maslow’s hierarchy of needs, we show that Japanese workers also have internal motivation to have face-to-face communication for fulfilling their lower levels of needs. Finally, we discuss that these two explanations are complimentary and mutual reinforcing through the lens of cultural psychology theory.

Suggested Citation

  • Motoki Watabe & Tomoya Murakami & Minoru Nagata, 2022. "Japanese Prefer to Have Face-to-Face Communication in the Workplace Even During the Pandemic," Springer Books, in: Andrei O. J. Kwok & Motoki Watabe & Sharon G.M. Koh (ed.), COVID-19 and the Evolving Business Environment in Asia, pages 15-25, Springer.
    • Handle: RePEc:spr:sprchp:978-981-19-2749-2_2
    DOI: 10.1007/978-981-19-2749-2_2
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-981-19-2749-2_2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.