IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-981-16-2434-6_22.html
   My bibliography  Save this book chapter

Application of Innovative Technologies in the Tourism and Hospitality Industry of Bangladesh: Challenges and Suggestions

In: Technology Application in the Tourism and Hospitality Industry of Bangladesh

Author

Listed:
  • Md. Ashikur Rahman Avi

    (Pabna University of Science and Technology)

  • Sazu Sardar

    (University of Rajshahi)

Abstract

Application of Innovative Technologies (ITs) in the tourism and hospitality industry means using digital and innovative devices in completing multiple functions of the industry. Notwithstanding the excellent progress made in technological innovation, it is still in the early stage in the tourism and hospitality industry of Bangladesh. As a pioneering study in this area, this chapter aims at identifying the challenges and issues that are faced by the tourism and hospitality industry associated institutions in applying ITs in their business operation. In doing so, this qualitative study utilizes an in-depth interview technique in securing opinions from the tourism and hospitality stakeholders. The chapter finds some challenges as: (i) willingness and support from top management; (ii) inadequate governmental support; (iii) poor service quality of the Internet Service Providers (ISP)/ poor speed of the Internet; (iv) high cost of installation; (v) high price of hardware and software; (vi) high maintenance cost; and (vii) lack of technical knowledge both of the employees and clients. The suggestions outlined in this chapter are formulated based on the principle of successful tourism and hospitality business operation through the application of ITs, which will help the tourism and hospitality industry practitioners and policymakers in formulating policies and business strategies. Thus, this study can contribute to improve the present condition of IT application in tourism and hospitality industry of a developing country like Bangladesh.

Suggested Citation

  • Md. Ashikur Rahman Avi & Sazu Sardar, 2021. "Application of Innovative Technologies in the Tourism and Hospitality Industry of Bangladesh: Challenges and Suggestions," Springer Books, in: Azizul Hassan (ed.), Technology Application in the Tourism and Hospitality Industry of Bangladesh, chapter 0, pages 369-379, Springer.
  • Handle: RePEc:spr:sprchp:978-981-16-2434-6_22
    DOI: 10.1007/978-981-16-2434-6_22
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Md. Ashikur Rahman Avi & Mohammed Mosaraf Hossain & Dr. Md. Amirul Islam, 2022. "Tourism and Hospitality industry during the COVID-19 Pandemic: Impact analysis and some recovery strategies for Bangladesh," International Journal of Science and Business, IJSAB International, vol. 14(1), pages 40-49.
    2. Hsiao-Hsien Lin & I-Cheng Hsu & Tzu-Yun Lin & Le-Ming Tung & Ying Ling, 2022. "After the Epidemic, Is the Smart Traffic Management System a Key Factor in Creating a Green Leisure and Tourism Environment in the Move towards Sustainable Urban Development?," Sustainability, MDPI, vol. 14(7), pages 1-22, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-981-16-2434-6_22. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.