IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-981-16-2210-6_32.html
   My bibliography  Save this book chapter

The Rhapsody of Mobile Applications: A Case Study of Malaysian Travellers

In: Handbook of Technology Application in Tourism in Asia

Author

Listed:
  • Sharina Osman

    (Universiti Kuala Lumpur)

  • Shamzani Affendy Mohd Din

    (International Islamic University)

Abstract

The growing speed of technology has profoundly transformed tourism industry and challenged the value proposition of many tourism businesses. Tourism, as a service industry, has been particularly impacted by technological disruptions that have entirely changed how people travel. The development in technology is aimed to benefit the tourism industry, and mobile technologies have tremendously changed tourists’ experiences as well as the distribution channel of tourism products. Mobile applications exist for tourists to access information virtually at any time and from any place where they can make travelling plans and arrangement including accommodation reservation, flight trackers, food ordering, destination guides, online travel agencies, attraction guides, and payment. Comparing several studies on various mobile technology applications, this chapter provides insight on the adoption of these applications from tourists’ perspective. It explores the different types of mobile applications available and how tourists use them.

Suggested Citation

  • Sharina Osman & Shamzani Affendy Mohd Din, 2022. "The Rhapsody of Mobile Applications: A Case Study of Malaysian Travellers," Springer Books, in: Azizul Hassan (ed.), Handbook of Technology Application in Tourism in Asia, chapter 32, pages 681-698, Springer.
    • Handle: RePEc:spr:sprchp:978-981-16-2210-6_32
    DOI: 10.1007/978-981-16-2210-6_32
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-981-16-2210-6_32. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.