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Exploring Information Technology in Smart Tourism in Indonesia

In: Handbook of Technology Application in Tourism in Asia

Author

Listed:
  • Hengky Sumisto Halim

    (Bina Darma University)

Abstract

Currently, the development of computer information technology (IT) is very rapid. Many of the tourism and hospitality industry enterprises are utilizing this technology in the context of smart tourism and hospitality (STH). In focus group discussion, the respondents argued that not all hoteliers and tourism businesses did not use all part of information technology in their efforts to develop the competitiveness of smart tourism and hospitality industry. This is due to the limited human resources that mastered the technology. It was found that many of the information technologies have not been utilized optimally by smart tourism and hospitality businesses. This can be predicted that in the future, this paper will become their reference to develop business development in the field of smart tourism while the digital information technology can increase the competitiveness of STH in the future.

Suggested Citation

  • Hengky Sumisto Halim, 2022. "Exploring Information Technology in Smart Tourism in Indonesia," Springer Books, in: Azizul Hassan (ed.), Handbook of Technology Application in Tourism in Asia, chapter 22, pages 471-489, Springer.
    • Handle: RePEc:spr:sprchp:978-981-16-2210-6_22
    DOI: 10.1007/978-981-16-2210-6_22
    as

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