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The Impact of Technology Applications in Tourists’ Experiences

In: Handbook of Technology Application in Tourism in Asia

Author

Listed:
  • Seda Yetimoğlu

    (Necmettin Erbakan University)

Abstract

Tourists have been progressively in quest of experiences. Because tourism is a field based upon the phenomenon of experiencing, tourist experience is exposing constant change qualified by increasing significance of consumer involvement, co-creation, and the application of technology these days. The most effective impact on tourist experiences is related to the use of information and communication technologies (ICTs) that are growing day by day. Thus, emerging technologies in recent years significantly change the dynamic nature of the tourist experience. As consumers met digital technologies, they became very knowledgeable and accessed information faster. Today, tourists who have adopted modern tourism are replaced with classical tourists, and contemporary tourist experiences create a fundamental change. At this point, ICTs play a major and catalyst role and constitute peerless contingencies for tourist experience creation and enhancement. The contribution of technology to tourist or consumer experiences is a gospel truth in this era, and it is thought that this theoretical research will become more of an issue for tourism and hospitality literature.

Suggested Citation

  • Seda Yetimoğlu, 2022. "The Impact of Technology Applications in Tourists’ Experiences," Springer Books, in: Azizul Hassan (ed.), Handbook of Technology Application in Tourism in Asia, chapter 10, pages 205-230, Springer.
    • Handle: RePEc:spr:sprchp:978-981-16-2210-6_10
    DOI: 10.1007/978-981-16-2210-6_10
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