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Financial and Insurance Services

In: The Fourth Industrial Revolution

Author

Listed:
  • Alan Montague

    (School of Management, RMIT University)

  • Jan Svanberg

    (RMIT University)

  • Francesco Maisano

    (RMIT University)

  • Venesser Fernandes

    (RMIT University)

Abstract

In this chapter, the authors focus on the impact of artificial intelligence (AI) and associated technological changes on work and jobs in Australia’s Financial and Insurance Services industry sector. Extensive commentary on the cumulative effects of AI, a term that incorporates machine learning, big data, blockchain, chatbots and financial technology (fintech) and other technological advances, are distilled for consideration. The intention in this chapter is to attempt to predict vocational areas in this specific industry sector that may diminish, noting that it is a challenging task amidst wide-ranging views. The commentary primarily focuses on disruptive technology in a relatively broad context to complement knowledge contributed within other chapters that focus on different industry sectors.

Suggested Citation

  • Alan Montague & Jan Svanberg & Francesco Maisano & Venesser Fernandes, 2021. "Financial and Insurance Services," Springer Books, in: Alan Nankervis & Julia Connell & Alan Montague & John Burgess (ed.), The Fourth Industrial Revolution, chapter 0, pages 125-145, Springer.
    • Handle: RePEc:spr:sprchp:978-981-16-1614-3_8
    DOI: 10.1007/978-981-16-1614-3_8
    as

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