IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-981-16-1319-7_13.html
   My bibliography  Save this book chapter

The Relationship Among Public Cognition, Perceived Value, and Meteorological Service Satisfaction

In: Economic Impacts and Emergency Management of Disasters in China

Author

Listed:
  • Xianhua Wu

    (Shanghai Maritime University
    Nanjing University of Information Science and Technology)

  • Ji Guo

    (Shanghai Maritime University
    Nanjing University of Information Science and Technology)

Abstract

Clarifying the relationship between public cognition and satisfaction with meteorological service is an important way to adapt to and mitigate climate change. This paper first proposes an innovative concept on public meteorological cognition. Also, based on the survey data from 3,029 questionnaires on public cognition of meteorological disasters in Shenzhen city of China, the relationship among public cognition, perceived value, and meteorological service satisfaction is evaluated using a structural equation model (SEM). Research results demonstrate that: (1) Public cognition can significantly affect service satisfaction. (2) Shenzhen residents are generally satisfied with meteorological service, particularly during the typhoon season. However, the residents are dissatisfied with the availability of information on meteorological disaster warnings. (3) Both public meteorological cognition and perceived value of meteorological service significantly affect public satisfaction. (4) The public meteorological cognition can be improved by increasing the perceived value of meteorological service, which further enhances public satisfaction.

Suggested Citation

  • Xianhua Wu & Ji Guo, 2021. "The Relationship Among Public Cognition, Perceived Value, and Meteorological Service Satisfaction," Springer Books, in: Economic Impacts and Emergency Management of Disasters in China, edition 1, chapter 0, pages 369-390, Springer.
    • Handle: RePEc:spr:sprchp:978-981-16-1319-7_13
    DOI: 10.1007/978-981-16-1319-7_13
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-981-16-1319-7_13. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.