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Ziqitza Health Care Limited: Responding to Corruption

In: Managing Sustainable Business

Author

Listed:
  • Robert J. Crawford

    (INSEAD)

  • N. Craig Smith

    (INSEAD)

Abstract

After a monthly staff meeting, a young employee approached Sweta Mangal, CEO of Ziqitza Health Care Limited (ZHL). Sanjay Rafati had been hired as a financial officer the previous month, in November 2011. In view of the company’s strict ethical code, he was nervous about expressing his point of view, which was why he wanted to see Ms. Mangal in private: The situation in one of the states where ZHL operates is getting critical. Unless the government pays what it owes us immediately, we will not be able to make payroll. We won’t be able to service our new ambulances, which will open us up to more accusations of negligence. Lives may be lost. This will devastate our morale and ruin our reputation. That bureaucrat will never stop.

Suggested Citation

  • Robert J. Crawford & N. Craig Smith, 2019. "Ziqitza Health Care Limited: Responding to Corruption," Springer Books, in: Gilbert G. Lenssen & N. Craig Smith (ed.), Managing Sustainable Business, chapter 10, pages 195-208, Springer.
    • Handle: RePEc:spr:sprchp:978-94-024-1144-7_10
    DOI: 10.1007/978-94-024-1144-7_10
    as

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