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A Study of E-services Adoption Factors

In: Emerging Themes in Information Systems and Organization Studies

Author

Listed:
  • Ada Scupola

    (Roskilde University)

  • Hanne Westh Nicolajsen

    (Ålborg University)

Abstract

In this chapter we combine two subjects that are in our heart: e-services and diffusion of innovation. By drawing on earlier research on e-services, innovation, and technology adoption we investigate the factors that influence adoption of e-services in a specific academic library, Roskilde University Library (RUB). The conclusion of this research is that both external environmental factors and internal organizational factors are important factors in adoption of e-services at Roskilde University Library. However the study shows that external factors such as government intervention and technological development might have been having a more important role than other external factors and that top management might have more influence on radical e-services adoption than other factors in the organizational context.

Suggested Citation

  • Ada Scupola & Hanne Westh Nicolajsen, 2011. "A Study of E-services Adoption Factors," Springer Books, in: Andrea Carugati & Cecilia Rossignoli (ed.), Emerging Themes in Information Systems and Organization Studies, pages 169-179, Springer.
    • Handle: RePEc:spr:sprchp:978-3-7908-2739-2_14
    DOI: 10.1007/978-3-7908-2739-2_14
    as

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