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The Strategic Role of IT: A Case Study of Two Swedish Retail Companies

In: Information Systems: People, Organizations, Institutions, and Technologies

Author

Listed:
  • L. Rusu

    (Royal Institute of Technology, Stockholm University)

  • M. Mekawy

    (Royal Institute of Technology, Stockholm University)

Abstract

The purpose of this paper is to study how IT can play a strategic role in retail business through a case study research approach of two Swedish companies. The main focus in this research approach is looking to examine: (1) how IT supports business and organizational strategies and (2) how business-IT strategies can be aligned. For this purpose we have applied two evaluation frameworks through which we have analyzed the business, organizational and IT strategies and compared business-IT alignment maturity. Finally, we have concluded with a discussion and suggestions for (a) successful relationship between three business, information and organizational strategies and for (b) improving business-IT strategic alignment that will help the IT decision makers in these retail companies to understand in which areas they should act in order to improve the strategic use of IT resources.

Suggested Citation

  • L. Rusu & M. Mekawy, 2009. "The Strategic Role of IT: A Case Study of Two Swedish Retail Companies," Springer Books, in: Alessandro D'Atri & Domenico Saccà (ed.), Information Systems: People, Organizations, Institutions, and Technologies, pages 559-567, Springer.
    • Handle: RePEc:spr:sprchp:978-3-7908-2148-2_64
    DOI: 10.1007/978-3-7908-2148-2_64
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