IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-7908-2010-2_8.html
   My bibliography  Save this book chapter

A Methodology for the Planning of Appropriate Egovernment Services

In: Interdisciplinary Aspects of Information Systems Studies

Author

Listed:
  • G. Viscusi

    (Università degli Studi di Milano Bicocca)

  • D. Cherubini

    (Università degli Studi di Milano Bicocca)

Abstract

In this paper we present a methodology supporting the planning of eGovernment services on the basis of the appropriateness of the services for the users. Appropriateness is a boundary concept, defining the line of visibility involved in service provision. Besides appropriateness, the concept of homology of the system helps to grasp the tangle between socio-cultural and technical issues. The methodology, indeed, allows the design of service aiming to (a) enhance the users capabilities and (b) fulfill planned target objectives. To these ends, the paper introduces the Scenery and Context Indicators (SCI) tool for eGovernment projects evaluation. An example of SCI application is discussed, considering the dependencies between social and technological systems.

Suggested Citation

  • G. Viscusi & D. Cherubini, 2008. "A Methodology for the Planning of Appropriate Egovernment Services," Springer Books, in: Interdisciplinary Aspects of Information Systems Studies, pages 55-60, Springer.
    • Handle: RePEc:spr:sprchp:978-3-7908-2010-2_8
    DOI: 10.1007/978-3-7908-2010-2_8
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-7908-2010-2_8. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.