IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-7908-2010-2_24.html
   My bibliography  Save this book chapter

A Solution to Knowledge Management in Information-Based Services Based on Coopetition. A Case Study Concerning Work Market Services

In: Interdisciplinary Aspects of Information Systems Studies

Author

Listed:
  • M. Cesarini

    (Università degli Studi di Milano Bicocca)

  • M. G. Fugini

    (Politecnico di Milano)

  • P. Maggiolini

    (Politecnico di Milano)

  • M. Mezzanzanica

    (Università degli Studi di Milano Bicocca)

  • K. Nanini

    (Politecnico di Milano)

Abstract

We are investigating how “coopetition” (Co-opetition, New York: Doubleday & Company, 1996; EURAM, Second Annual Conference – Innovative Research in Management, Stockholm, 9–11 May 2002) can improve information-based services by fostering knowledge sharing while safeguarding both competitive interests and business objectives of the involved actors. We explore the issues related to the development and to the governance of a coopetitive scenario. Furthermore, we explore the network forms of organization for modelling large coopetitive settings. In this paper we present a case study concerning the job marketplace intermediation services, namely the Borsa Lavoro project (http://www.borsalavorolombardia.net, 2004), whose goal is to create a job e-marketplace in the Italian Lombardy region. The analysis of the Borsa Lavoro achievements and results provides useful insights about issues arising in a coopetitive setting. We interpret such results according to the coopetitive model and according to the network form of organizations theory.

Suggested Citation

  • M. Cesarini & M. G. Fugini & P. Maggiolini & M. Mezzanzanica & K. Nanini, 2008. "A Solution to Knowledge Management in Information-Based Services Based on Coopetition. A Case Study Concerning Work Market Services," Springer Books, in: Interdisciplinary Aspects of Information Systems Studies, pages 189-195, Springer.
  • Handle: RePEc:spr:sprchp:978-3-7908-2010-2_24
    DOI: 10.1007/978-3-7908-2010-2_24
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-7908-2010-2_24. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.