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Introduction

In: Dos and Don’ts in Human Resources Management

Author

Listed:
  • Janina Schönebeck
  • Manfred Schönebeck

Abstract

Until the 1990s employee satisfaction was the most commonly used employee opinion research concept. While employee satisfaction can be understood in terms of its relationship with other drivers such as loyalty, commitment/engagement, business performance and many more, sub-concepts of employee satisfaction have gained ground ever since. There are two main sub-concepts that are of tremendous importance and are widely discussed in the literature and companies all over the world—these are “loyalty” and “engagement.” Anyhow the differentiation of employee satisfaction, loyalty and engagement is somewhat difficult to be determined since there are varieties of studies that provide more or less similar definitions. Consequential the one cannot precisely be separated from the other. As it is the case for many research areas, trends rise and fall at times appropriate.

Suggested Citation

  • Janina Schönebeck & Manfred Schönebeck, 2015. "Introduction," Springer Books, in: Matthias Zeuch (ed.), Dos and Don’ts in Human Resources Management, edition 127, pages 87-88, Springer.
    • Handle: RePEc:spr:sprchp:978-3-662-43553-3_27
    DOI: 10.1007/978-3-662-43553-3_27
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