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Fehler-, Sicherheits- und Feedbackkultur

In: Angewandte Sicherheitskultur in Hochzuverlässigkeitsorganisationen

Author

Listed:
  • Bert Poeten
  • Wolfram Debus
  • Matthias Aleff

Abstract

Zusammenfassung Der Beitrag erläutert Entstehung und Bedeutung einer ausgeprägten Fehler- und Sicherheitskultur in HRO. Wesentliche Merkmale sind die Akzeptanz menschlicher Fehler und der Umgang damit. Menschliche Fehler sind nicht isoliert zu betrachten, sondern stets im Kontext ihres Arbeitsumfelds. Die Wahrnehmung und konsequente Anwendung der Vorbildfunktion von Management und Führungskräften sind ebenso wie das Engagement jedes einzelnen Mitarbeiters solide Fundamente einer robusten Kultur. Grundvoraussetzung für kontinuierliche Verbesserungen ist das im Arbeitsalltag etablierte wertschätzende und idealerweise hierarchieübergreifende Feedback, das so als essenzielle Komponente zur Sicherheitskultur beiträgt.

Suggested Citation

  • Bert Poeten & Wolfram Debus & Matthias Aleff, 2025. "Fehler-, Sicherheits- und Feedbackkultur," Springer Books, in: Bert Poeten & Wolfram Debus & Matthias Aleff (ed.), Angewandte Sicherheitskultur in Hochzuverlässigkeitsorganisationen, chapter 2, pages 13-23, Springer.
    • Handle: RePEc:spr:sprchp:978-3-658-46903-0_2
    DOI: 10.1007/978-3-658-46903-0_2
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