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Communication as Enabler of Virtual Team Collaboration: Properties and Best Practices

In: Virtual Team Collaboration

Author

Listed:
  • Jasmin Mahadevan

    (Pforzheim University)

Abstract

Communication is the meta-level enabler of virtual team collaboration. It requires an in-depth, structured understanding of what communication is, how it works, and how it makes people feel. To achieve higher awareness, this chapter first summarizes communicative properties, elements and purposes. It proposes the sender-receiver model and the three metaphors of iceberg, glasses and backpack for communicative improvement. Differentiating between communicative content and context, it enables you to reframe and integrate the four sides of communication. Finally, this chapter presents five principles of communication and guides you towards establishing a psychologically safe communicative team climate and successful virtual communicative practices.

Suggested Citation

  • Jasmin Mahadevan, 2024. "Communication as Enabler of Virtual Team Collaboration: Properties and Best Practices," Springer Books, in: Virtual Team Collaboration, chapter 0, pages 71-98, Springer.
    • Handle: RePEc:spr:sprchp:978-3-658-44969-8_4
    DOI: 10.1007/978-3-658-44969-8_4
    as

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