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Digitalization of Controlling in Insurance Companies

In: The Digitalization of Management Accounting

Author

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  • Mirko Kraft
  • Bianca Drerup

Abstract

This article deals with the digitalization of management accounting / controlling in insurance companies, which goes hand in hand with the digital transformation of the insurance industry by Big Data, Artificial Intelligence (AI) and Blockchain. The insurance business requires an industry-specific design of the controlling instruments, but not of the controlling concept itself. Managing insurance as a service in a value- and risk-oriented way requires cost transparency, e.g. through contribution margin calculations. Risks, on the other hand, can only be understood from a balance sheet perspective, e.g. through internal models. These interdisciplinary fields of application of controlling are undergoing digitalization. In addition, there are new market developments such as telematics tariffs, in which the digitalization of controlling is essential in order to address the limits of insurability. The fields of application result in new competence profiles in distinction to actuaries and data scientists.

Suggested Citation

  • Mirko Kraft & Bianca Drerup, 2023. "Digitalization of Controlling in Insurance Companies," Springer Books, in: Imke Keimer & Ulrich Egle (ed.), The Digitalization of Management Accounting, chapter 18, pages 277-293, Springer.
  • Handle: RePEc:spr:sprchp:978-3-658-41524-2_18
    DOI: 10.1007/978-3-658-41524-2_18
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