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Expert Knowledge

In: Digitalization and Artificial Intelligence

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  • Thomas Schneider

Abstract

The comparison of the decision quality of algorithms and human experts is clear: algorithms are better in 60% of cases, and there was a tie in 40%. Under certain circumstances, humans become experts. This requires two prerequisites: a regular environment and immediate, directly experienceable consequences of one’s own actions. If about 10,000 h of practice have been put in, the expert can make decisions that are impossible for third parties. Gut feeling is not to be equated with being an expert. An expert can justify in detail how he arrives at a decision, the person who listens to his gut feeling cannot. It is a conscious decision when all the, seemingly objective, facts are on the table and steer towards a decision in a certain direction, but the gut instinct prompts the opposite. When the gut is silent, it is silent; when it speaks up, it should be taken seriously.

Suggested Citation

  • Thomas Schneider, 2023. "Expert Knowledge," Springer Books, in: Digitalization and Artificial Intelligence, chapter 7, pages 41-44, Springer.
    • Handle: RePEc:spr:sprchp:978-3-658-40383-6_7
    DOI: 10.1007/978-3-658-40383-6_7
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