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Responsible and Robust AI in Companies

In: Work and AI 2030

Author

Listed:
  • Claudia Pohlink
  • Sebastian Fischer

    (Berlin School of Economics and Law)

Abstract

Artificial intelligence (AI) is spreading rapidly and permeating almost all areas of our lives—whether in the form of chatbots, newsfeeds, voice assistants or self-driving cars. Also in the economic work environment, AI is finding more and more fields of application. In addition to exploiting the advantages of AI technology to improve business performance, companies should also deal intensively with the associated risks in the future. Against the background of the application of AI at Deutsche Telekom, the authors explain in this article why trust in AI is so important and which approaches will be crucial for companies in the future to minimise risks and use AI in a trustworthy way.

Suggested Citation

  • Claudia Pohlink & Sebastian Fischer, 2023. "Responsible and Robust AI in Companies," Springer Books, in: Inka Knappertsbusch & Kai Gondlach (ed.), Work and AI 2030, pages 143-150, Springer.
    • Handle: RePEc:spr:sprchp:978-3-658-40232-7_16
    DOI: 10.1007/978-3-658-40232-7_16
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