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RPA in Practice: Results of an Empirical Study

In: Robotic Process Automation (RPA) - Digitization and Automation of Processes

Author

Listed:
  • Christian Langmann
  • Daniel Turi

Abstract

Numerous companies are already using RPA to automate various processes. To get insights into questions such as since when companies have been using RPA, to what extent or for which processes they use it, the Munich University of Applied Sciences conducted an empirical study. Within this study, RPA experts from more than 100 companies that have already implemented RPA were surveyed at the end of 2020. This chapter presents the central results of the survey.

Suggested Citation

  • Christian Langmann & Daniel Turi, 2022. "RPA in Practice: Results of an Empirical Study," Springer Books, in: Robotic Process Automation (RPA) - Digitization and Automation of Processes, chapter 5, pages 95-120, Springer.
    • Handle: RePEc:spr:sprchp:978-3-658-38692-4_5
    DOI: 10.1007/978-3-658-38692-4_5
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