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Fit für die Zukunft durch Kompetenztraining

In: Top-Verkäufer - Die Kompetenzen der Besten

Author

Listed:
  • Dirk Thiemann

    (GmbH & Co KG)

  • Rainer Skazel

    (GmbH & Co KG)

Abstract

Das erwartet Sie in diesem Kapitel Nachdem Sie festgestellt haben, über welche Kompetenzen ein Top-Verkäufer verfügen sollte, steht nun die Beantwortung der Frage im Mittelpunkt, wie Sie bei Ihren Mitarbeitenden und sich selbst jene Kompetenzen auf- und ausbauen. Im Folgenden erhalten Sie einige richtungsweisende Impulse zur Top-12-Liste der Kompetenzen – zunächst jedoch geht es um eine Fähigkeit, die kompetenzübergreifend ausgebildet werden sollte, weil sie in jeder Phase des Kundenkontakts und des Verkaufsgesprächs eine Rolle spielt: die Beherrschung von Sprachmustern.

Suggested Citation

  • Dirk Thiemann & Rainer Skazel, 2022. "Fit für die Zukunft durch Kompetenztraining," Springer Books, in: Top-Verkäufer - Die Kompetenzen der Besten, chapter 6, pages 99-135, Springer.
    • Handle: RePEc:spr:sprchp:978-3-658-37266-8_6
    DOI: 10.1007/978-3-658-37266-8_6
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