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Telefonakquise

In: EINFACH mehr Umsatz

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  • Michael Künzl

Abstract

Zusammenfassung Ein Telefonat mit einem Ihnen unbekannten Menschen sollte nur ein Ziel haben: einen Termin zu vereinbaren. „Ist ja klar“, mögen Sie jetzt sagen – die erlebte Realität in ganz vielen Telefontrainings- und -coachingprogrammen ist jedoch eine andere. Denn häufig werden bereits zu diesem Zeitpunkt wichtige Informationen an den Kunden weitergegeben, die im späteren Verkaufsprozess noch dringend benötigt werden; der Kunde wird also schon beraten.

Suggested Citation

  • Michael Künzl, 2021. "Telefonakquise," Springer Books, in: EINFACH mehr Umsatz, edition 4, chapter 0, pages 21-45, Springer.
    • Handle: RePEc:spr:sprchp:978-3-658-34400-9_3
    DOI: 10.1007/978-3-658-34400-9_3
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