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Changes in Internal Communications Through the “Home Office” Working Model

In: Conference Proceedings Trends in Business Communication 2020

Author

Listed:
  • Tatjana Zeman

    (University of Applied Sciences Upper Austria)

  • Mario Jooss

    (University of Applied Sciences Salzburg)

  • Mario Situm

    (University of Applied Sciences Kufstein)

Abstract

This paper deals with the changes in internal corporate communication caused by home office. The research focuses on the maintenance of social inclusion, internal relationship structures and communication between employees in the regular work and home office model. The implementation took place in the form of qualitative interviews with employees of an Austrian technology company. The results show a reduced need for social inclusion (=social isolation), a deterioration of interdepartmental relationships as well as a reduction in (interpersonal) communication in the course of home office work. In internal corporate communication, therefore, targeted measures for a functioning home office are necessary.

Suggested Citation

  • Tatjana Zeman & Mario Jooss & Mario Situm, 2021. "Changes in Internal Communications Through the “Home Office” Working Model," Springer Books, in: Peter Schneckenleitner & Wolfgang Reitberger & Alexandra Brunner-Sperdin & Andre Haller (ed.), Conference Proceedings Trends in Business Communication 2020, pages 85-101, Springer.
    • Handle: RePEc:spr:sprchp:978-3-658-33642-4_5
    DOI: 10.1007/978-3-658-33642-4_5
    as

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