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Bedeutung des Qualitätsmanagements für Non-Profit-Organisationen

In: Qualitätsmanagement für Non-Profit-Organisationen

Author

Listed:
  • Manfred Bruhn

    (Universität Basel)

Abstract

Zusammenfassung Die Qualitätsorientierung ist nicht nur für kommerzielle Unternehmen, sondern zunehmend auch für den Non-Profit-Sektor ein zentraler Wettbewerbsfaktor. Diese Entwicklung lässt sich durch zahlreiche Faktoren begründen. Das Kapitel zeigt auf, dass zur Realisierung einer erfolgreichen Qualitätsorientierung ein strukturiertes Vorgehen im Sinne einer sogenannten Erfolgskette des Qualitätsmanagements für Non-Profit-Leistungen notwendig ist.

Suggested Citation

  • Manfred Bruhn, 2021. "Bedeutung des Qualitätsmanagements für Non-Profit-Organisationen," Springer Books, in: Qualitätsmanagement für Non-Profit-Organisationen, edition 2, chapter 0, pages 1-16, Springer.
    • Handle: RePEc:spr:sprchp:978-3-658-31719-5_1
    DOI: 10.1007/978-3-658-31719-5_1
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