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Second Part – The Disillusionment

In: Hurdle Race Marketing

Author

Listed:
  • Klaus Backhaus

    (Universität Münster Marketing Centrum Münster)

Abstract

Mark Etting wanted as quickly as possible to take advantage of the current favourable situation and the new mood of invigoration to set the pending processes of change in motion. „The soup must be eaten while still hot”, he thought, knowing full well that the original saying actually goes somewhat differently. As early as the week following he therefore circulated an e-mail among all members of the management asking them to fulfil his first two wishes. Everything went smoothly.

Suggested Citation

  • Klaus Backhaus, 2013. "Second Part – The Disillusionment," Springer Books, in: Hurdle Race Marketing, edition 127, pages 35-57, Springer.
  • Handle: RePEc:spr:sprchp:978-3-658-02444-4_2
    DOI: 10.1007/978-3-658-02444-4_2
    as

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