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Introduction

In: Supporting Reuse in Business Case Development

Author

Listed:
  • Bart-Jan van Putten

    (Humboldt-Universität zu Berlin)

Abstract

For decades, determining the value and success of information systems (IS) has been high on the agendas of researchers, cf. (King & Schrems, 1978; Davis, 1989; Urbach, Smolnik, & Riempp, 2009; Schryen, 2010). Many IS investments are strategic in nature, have long-term, hard to quantify benefits and incur indirect costs (Irani, 2002). 68% of IS projects cope with problems when having to identify the potential benefits of the investment, while 85% have problems with their quantification (J. Ballantine & Stray, 1999).

Suggested Citation

  • Bart-Jan van Putten, 2013. "Introduction," Springer Books, in: Supporting Reuse in Business Case Development, edition 127, chapter 1, pages 1-7, Springer.
  • Handle: RePEc:spr:sprchp:978-3-658-01171-0_1
    DOI: 10.1007/978-3-658-01171-0_1
    as

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