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Human Resource Flexibility and Firm Performance in China

In: The 19th International Conference on Industrial Engineering and Engineering Management

Author

Listed:
  • Qing-hui Xue

    (ShanDong Foreign Trade Vocational College)

  • Ling Xu

    (QingDao University of Science and Technology)

Abstract

Human resource flexibility which includes numerical flexibility and functional flexibility is regarded as key determinants of national competitiveness and successful firm performance. Human resource flexibility effects firm performance on product cost, human resource cost, customer satisfaction, product quality. As a result, functional flexibility plays a positive role on the above performance. Numerical flexibility plays a passive role.

Suggested Citation

  • Qing-hui Xue & Ling Xu, 2013. "Human Resource Flexibility and Firm Performance in China," Springer Books, in: Ershi Qi & Jiang Shen & Runliang Dou (ed.), The 19th International Conference on Industrial Engineering and Engineering Management, edition 127, chapter 0, pages 401-407, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-38442-4_43
    DOI: 10.1007/978-3-642-38442-4_43
    as

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