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Negative Information Communication: What Can Leaders Do

In: The 19th International Conference on Industrial Engineering and Engineering Management

Author

Listed:
  • Qiong Bu

    (Harbin Institute of Technology Shenzhen Graduate School)

  • Steven Ji-fan Ren

    (Harbin Institute of Technology Shenzhen Graduate School)

  • Ming-jian Zhou

    (Harbin Institute of Technology Shenzhen Graduate School)

Abstract

This paper explores a relatively new subfield of the communication in the organization: negative information communication. We define negativeness of negative information communication. Through case study analysis, we identified several factors which managers may consider important for negative information communication, named explanation, fix and occasion. We also examined how the leadership style of leaders (as senders) influences those three factors. Besides, we proposed the moderating effect of the negativeness on the relationship above. Implications and future research are discussed.

Suggested Citation

  • Qiong Bu & Steven Ji-fan Ren & Ming-jian Zhou, 2013. "Negative Information Communication: What Can Leaders Do," Springer Books, in: Ershi Qi & Jiang Shen & Runliang Dou (ed.), The 19th International Conference on Industrial Engineering and Engineering Management, edition 127, chapter 0, pages 1381-1390, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-38442-4_145
    DOI: 10.1007/978-3-642-38442-4_145
    as

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