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Exploring User Experience Measurement of Location-Based Service Applications

In: The 19th International Conference on Industrial Engineering and Engineering Management

Author

Listed:
  • Jun Zhuo

    (Zhejiang University)

  • Danyang Huang

    (Zhejiang University)

  • Ying Chen

    (Zhejiang University)

Abstract

Based on literature review, this study proposed a scale of user experience measurement of location-based service applications. The scale is validated empirically using 363 valid samples by questionnaire and online survey, making use of SPSS 18.0 software. The final scale is consisted of 39 items under five dimensions, useful, ease of use, efficiency, creditable, satisfaction. With this scale, we will have a better knowledge of user experience and then strive to improve it.

Suggested Citation

  • Jun Zhuo & Danyang Huang & Ying Chen, 2013. "Exploring User Experience Measurement of Location-Based Service Applications," Springer Books, in: Ershi Qi & Jiang Shen & Runliang Dou (ed.), The 19th International Conference on Industrial Engineering and Engineering Management, edition 127, chapter 0, pages 969-978, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-38427-1_102
    DOI: 10.1007/978-3-642-38427-1_102
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