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Tourism Destinations as Digital Business Ecosystems

In: Information and Communication Technologies in Tourism 2013

Author

Listed:
  • Rodolfo Baggio

    (Master in Economics and Tourism and Dondena Center for Research on Social Dynamics Bocconi University)

  • Giacomo Del Chiappa

    (Department of Economics and Business University of Sassari and CRENoS)

Abstract

Tourism has been experiencing very relevant changes since when Information and Communication Technologies (ICTs), in all their forms, have started to pervade the industry and the market. In the last decade, a new concept gained the attention of both researchers and practitioners, that of Digital Business Ecosystem (DBE). It can be considered as a technological infrastructure aimed at creating a digital environment to support and enhance networking between enterprises and stakeholders operating within a sector. Aim of this paper is to assess the extent to which the technological connection has affected the structural configuration of the tourism system and, specifically, of tourism destinations. The present study argues that two components can be considered when assessing the relationships among stakeholders within a tourism destination: a real and a virtual one. Further it shows how these two components are structurally strongly coupled and co-evolve forming a single system.

Suggested Citation

  • Rodolfo Baggio & Giacomo Del Chiappa, 2013. "Tourism Destinations as Digital Business Ecosystems," Springer Books, in: Lorenzo Cantoni & Zheng (Phil) Xiang (ed.), Information and Communication Technologies in Tourism 2013, edition 127, pages 183-194, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-36309-2_16
    DOI: 10.1007/978-3-642-36309-2_16
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    Citations

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    Cited by:

    1. Thees, Hannes & Störmann, Elina & Thiele, Franziska & Olbrich, Natalie, 2021. "Shaping digitalization among German tourism service providers: Processes and implications," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 7, pages 3-15.
    2. Piera Buonincontri & Roberto Micera, 2016. "The experience co-creation in smart tourism destinations: a multiple case analysis of European destinations," Information Technology & Tourism, Springer, vol. 16(3), pages 285-315, September.
    3. Ladan Ghahramani & Jalayer Khalilzadeh & Birendra KC, 2018. "Tour guides’ communication ecosystems: an inferential social network analysis approach," Information Technology & Tourism, Springer, vol. 20(1), pages 103-130, December.
    4. Hannes Thees & Elina Störmann & Franziska Thiele & Natalie Olbrich, 2021. "Shaping digitalization among German tourism service providers: Processes and implications," Post-Print hal-03373971, HAL.
    5. Luis Moreno-Izquierdo & Adrián Más-Ferrando & Marta Suárez-Tostado & Ana B. Ramón-Rodríguez, 2022. "Reinvención del turismo en clave de inteligencia artificial. Buscando un modelo sostenible y competitivo para el siglo XXI," Fedea Economy Notes 2022-19, FEDEA.

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