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The Current State of Operational Excellence Implementation: 10 Years of Benchmarking

In: Leading Pharmaceutical Operational Excellence

Author

Listed:
  • Thomas Friedli

    (University of St.Gallen)

  • Nikolaus Lembke

    (University of St.Gallen)

  • Uli Schneider

    (University of St.Gallen)

  • Saskia Gütter

    (University of St.Gallen)

Abstract

This chapter reviews the current state of Operational Excellence (OPEX) in the pharmaceutical industry. Based on the St.Gallen OPEX Benchmarking data, the level of implementation of OPEX practices and tools as well as the development of selected Key Performer Indicators (KPI) is discussed.

Suggested Citation

  • Thomas Friedli & Nikolaus Lembke & Uli Schneider & Saskia Gütter, 2013. "The Current State of Operational Excellence Implementation: 10 Years of Benchmarking," Springer Books, in: Thomas Friedli & Prabir Basu & Daniel Bellm & Jürgen Werani (ed.), Leading Pharmaceutical Operational Excellence, edition 127, chapter 0, pages 35-58, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-35161-7_4
    DOI: 10.1007/978-3-642-35161-7_4
    as

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