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Making Operational Excellence a Priority at Every Level

In: Leading Pharmaceutical Operational Excellence

Author

Listed:
  • David Hampton

    (SSA&Company)

Abstract

Operational Excellence programs do not come with a guarantee of success. Many reasons have been given for failures, one of the most common being the ‘layer of clay’ in middle management levels who are resistant to change. Although this is often the case, inertia, complacency and resistance are key challenges at the level of individual contributors and senior executives as well as middle management.

Suggested Citation

  • David Hampton, 2013. "Making Operational Excellence a Priority at Every Level," Springer Books, in: Thomas Friedli & Prabir Basu & Daniel Bellm & Jürgen Werani (ed.), Leading Pharmaceutical Operational Excellence, edition 127, chapter 0, pages 369-383, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-35161-7_23
    DOI: 10.1007/978-3-642-35161-7_23
    as

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