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Equilibrium Services of Telecom Operators: An Idea of Service Resources Allocation

In: Liss 2012

Author

Listed:
  • Mengru Shen

    (Beijing University of Posts and Telecommunication)

  • Feng Luo

    (Beijing University of Posts and Telecommunication)

  • Jianqiu Zeng

    (Beijing University of Posts and Telecommunication)

Abstract

Based on the service resources allocation problems that exists in telecom operators’ practical work, the idea of “equilibrium production” is applied from manufacturing to service, and an idea of “equilibrium service” is put forward, which aims at finding out the optimal allocation path and strategy of service resources, proposes equilibrium service model with the value of practical application and makes scientific and reasonable suggestions for telecom operators to enhance their service quality.

Suggested Citation

  • Mengru Shen & Feng Luo & Jianqiu Zeng, 2013. "Equilibrium Services of Telecom Operators: An Idea of Service Resources Allocation," Springer Books, in: Zhenji Zhang & Runtong Zhang & Juliang Zhang (ed.), Liss 2012, edition 127, pages 583-591, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-32054-5_82
    DOI: 10.1007/978-3-642-32054-5_82
    as

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