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Business Process Change Management for MPE

In: High Performance Through Process Excellence

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Listed:
  • Mathias Kirchmer

    (Accenture
    University of Pennsylvania)

Abstract

Change is a dominating factor in today’s business environment. This is a key driver for applying business process-oriented management approaches in modern enterprises. New, flexible IT architectures like SOA support this change from a technology point-of-view, as we have discussed in the previous chapter. But how can you prepare people and help them cope with impending adjustments? People change management has become one of the greatest challenges for organizations if they are to achieve high performance. They have to cautiously manage their talent.

Suggested Citation

  • Mathias Kirchmer, 2011. "Business Process Change Management for MPE," Springer Books, in: High Performance Through Process Excellence, chapter 0, pages 55-67, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-21165-2_4
    DOI: 10.1007/978-3-642-21165-2_4
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