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A Touch of Class

In: Essence of a Manager

Author

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  • Krishna Pillai

Abstract

Class is not appearance and it is not personality or charisma; it is a style and an elegance of behaviour and a consistency of actions. It is the final attribute of the nine which I consider the fundamental characteristics of a good manager. It is separate to the other eight but represents the harmonious combination of the others. It requires that the other eight attributes be present all at some reasonable values. It is the completeness and balance of the package of attributes which represents the wholeness and totality of a persona.

Suggested Citation

  • Krishna Pillai, 2011. "A Touch of Class," Springer Books, in: Essence of a Manager, chapter 0, pages 165-170, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-17581-7_10
    DOI: 10.1007/978-3-642-17581-7_10
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