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Professional Service Firms as High Performance Work Systems

In: Strategic Management of Professional Service Firms

Author

Listed:
  • Stephan Kaiser

    (Universität der Bundeswehr München, Wirtschafts- und Organisationswissenschaften)

  • Max Josef Ringlstetter

    (Katholische Universität Eichstätt-Ingolstadt, Lehrstuhl für ABWL, Organisation und Personal)

Abstract

The previous chapter focused on individual human resources management instruments in professional service firms. The next chapter now takes things one step further and discusses possible advantages of a systematic combination of individual HR measures in the sense of an integrative approach in comparison to a random application of individually designed personnel measures. This view is based on the finding that the coordination of individual HR measures in the sense of a consistent concentration increases the success of personnel management.1 The so-called high performance work system approach takes this insight into account by emphasizing the systematic concentration of personnel measures with the purpose to enhance entrepreneurial performance.

Suggested Citation

  • Stephan Kaiser & Max Josef Ringlstetter, 2011. "Professional Service Firms as High Performance Work Systems," Springer Books, in: Strategic Management of Professional Service Firms, chapter 0, pages 105-115, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-16063-9_8
    DOI: 10.1007/978-3-642-16063-9_8
    as

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