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The Business of Professional Service Firms

In: Strategic Management of Professional Service Firms

Author

Listed:
  • Stephan Kaiser

    (Universität der Bundeswehr München, Wirtschafts- und Organisationswissenschaften)

  • Max Josef Ringlstetter

    (Katholische Universität Eichstätt-Ingolstadt, Lehrstuhl für ABWL, Organisation und Personal)

Abstract

As already outlined in the introduction, the professional service firm sector is characterized by a couple of commonalities, such as the critical resources. Despite all these commonalities it must be forgotten under no circumstances that there are considerable differences between individual companies within the sector. These differences on the one hand manifest in more differentiated types of businesses and remuneration forms. On the other hand they are based on the fact that professional services vary depending on the subsector. These subsectors will be portrayed in detail in the following chapter. When comparing the range of services of a management consultancy and the one of an insurance broker this is more than obvious. In the following types of businessesTypes of Businesses (Sect. 2.1) and remuneration forms (Sect. 2.2) are presented as can be generally found in the PSF sector.

Suggested Citation

  • Stephan Kaiser & Max Josef Ringlstetter, 2011. "The Business of Professional Service Firms," Springer Books, in: Strategic Management of Professional Service Firms, chapter 0, pages 17-20, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-16063-9_2
    DOI: 10.1007/978-3-642-16063-9_2
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