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Managing reputational risk – From theory to practice

In: Reputation Capital

Author

Listed:
  • Sophie Gaultier-Gaillard

    (Paris 1 Panthéon-Sorbonne University)

  • Jean-Paul Louisot

    (Paris 1 Panthéon-Sorbonne University)

  • Jenny Rayner

    (Abbey Consulting)

Abstract

Reputation is the main asset of any organisation and managing reputation is therefore one of the major tasks of executives and board members. Future uncertainties may be both threats and opportunities depending on how decisions are made and stakeholders involved in an information consultation process to develop their trust in the future of the organisation and their understanding of its contribution to the sustainable development of the society so that the organisation establishes and reinforces its “social licence to operate”.

Suggested Citation

  • Sophie Gaultier-Gaillard & Jean-Paul Louisot & Jenny Rayner, 2009. "Managing reputational risk – From theory to practice," Springer Books, in: Joachim Klewes & Robert Wreschniok (ed.), Reputation Capital, pages 161-178, Springer.
    • Handle: RePEc:spr:sprchp:978-3-642-01630-1_11
    DOI: 10.1007/978-3-642-01630-1_11
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    Cited by:

    1. Oliva, Fábio Lotti, 2016. "A maturity model for enterprise risk management," International Journal of Production Economics, Elsevier, vol. 173(C), pages 66-79.

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