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A Story of IT Outsourcing from Early Experience to Maturity

In: Information Systems Outsourcing

Author

Listed:
  • Julie Fisher

    (Monash University)

  • Rudy Hirschheim

    (Louisiana State University)

  • Robert Jacobs

    (Monash University)

Abstract

Commenting on the continuing growth of IT outsourcing, King (2004) argues that “The sourcing issue is among the top five agenda items for IT executives, as the amount of such outsourcing grows, its impact on the economies of companies and nations increases and political controversy over the consequent jobs lost to offshore outsourcing heightens ”. By 2009, it is predicted that IT outsourcing expenditure will exceed $260 billion (Tan & Sia 2006). For the purposes of this chapter we have adopted the definition of outsourcing and selective sourcing used by Hirschheim and Lacity (2006). IS outsourcing is where an organization outsources at least 80% of their budget to a third-party provider. Selective sourcing is where an organization uses third-party vendors for some of the IT functions but still retains a substantial IT department.

Suggested Citation

  • Julie Fisher & Rudy Hirschheim & Robert Jacobs, 2009. "A Story of IT Outsourcing from Early Experience to Maturity," Springer Books, in: Rudy Hirschheim & Armin Heinzl & Jens Dibbern (ed.), Information Systems Outsourcing, pages 147-174, Springer.
    • Handle: RePEc:spr:sprchp:978-3-540-88851-2_7
    DOI: 10.1007/978-3-540-88851-2_7
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    Citations

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    Cited by:

    1. Marius Goldberg & Axel Kieninger & Gerhard Satzger & Hansjörg Fromm, 2017. "Retained Organizations in IT Outsourcing," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 59(2), pages 111-124, April.
    2. Søderberg, Anne-Marie & Krishna, S. & Bjørn, Pernille, 2013. "Global Software Development: Commitment, Trust and Cultural Sensitivity in Strategic Partnerships," Journal of International Management, Elsevier, vol. 19(4), pages 347-361.

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