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Service Innovation and Business Models

In: Mobile Service Innovation and Business Models

Author

Listed:
  • H. Bouwman

    (Policy and Management of Delft University of Technology
    Åbo Akademi)

  • E. Fielt

    (The Networked Business group of Telematica Instituut)

Abstract

Western economies are highly dependent on service innovation for their growth and employment. An important driver for economic growth is, therefore, the development of new, innovative services like electronic services, mobile end-user services, new financial or personalized services. Service innovation joins four trends that currently shape the western economies: the growing importance of services, the need for innovation, changes in consumer and business markets, and the advancements in information and communication technology (ICT).

Suggested Citation

  • H. Bouwman & E. Fielt, 2008. "Service Innovation and Business Models," Springer Books, in: Harry Bouwman & Henny Vos & Timber Haaker (ed.), Mobile Service Innovation and Business Models, chapter 1, pages 9-30, Springer.
    • Handle: RePEc:spr:sprchp:978-3-540-79238-3_1
    DOI: 10.1007/978-3-540-79238-3_1
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    Cited by:

    1. Mengelkamp, Esther & Schlund, David & Weinhardt, Christof, 2019. "Development and real-world application of a taxonomy for business models in local energy markets," Applied Energy, Elsevier, vol. 256(C).

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