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Adaptable DSD Business Solutions

In: Direct Store Delivery

Author

Listed:
  • Franz Josef Schoppengerd

    (Product Technology Unit Industries, SAP AG)

Abstract

Efficiency and operational excellence in the DSD business depend heavily on the adequate IT support of the DSD business processes. There are a variety of IT vendors delivering solutions for all kinds of business processes; we can also find a lot of home-grown applications and even today many companies still perform their visit execution with paper-based processes. This chapter discusses today’s IT coverage of the DSD business processes and how future trends and challenges can be met. The collaboration of different IT vendors on a commonly agreed architecture will be a prerequisite for higher flexibility and adaptability, and a lower total cost of ownership.

Suggested Citation

  • Franz Josef Schoppengerd, 2009. "Adaptable DSD Business Solutions," Springer Books, in: Ramin Shariatmadari & Franz Josef Schoppengerd & Andreas Otto (ed.), Direct Store Delivery, chapter 0, pages 175-190, Springer.
    • Handle: RePEc:spr:sprchp:978-3-540-77213-2_14
    DOI: 10.1007/978-3-540-77213-2_14
    as

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