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The Impact of Blockchain on the Tourism Industry: A Theory-Based Research Framework

In: Business Transformation through Blockchain

Author

Listed:
  • Horst Treiblmaier

    (MODUL University Vienna)

  • Irem Önder

    (MODUL University Vienna)

Abstract

Digitalization is a trend that has heavily impacted the tourism industry. Horwath HTL (2015), the world’s largest hospitality consulting brand, points out that technological (r)evolution and digital channels belong to the mega trends in tourism which will influence mid- and long-term tourism development. The World Economic Forum (WEF) (2017, p. 3) states in its report on digital transformation in the aviation, travel, and tourism industry that “there is widespread recognition among industry leaders that the role of digital technology is rapidly shifting, from being a driver of marginal efficiency to an enabler of fundamental innovation and disruption”. The WEF details recent industry trends, such as a growing demand for travel, the rise of the digital consumer, changes to the security landscape, and technological trends such as the rise of intelligent automation and the dominance of digital platforms. As a side note, the term “blockchain” is mentioned only once in their 40-page report as a potential enabler for the safe and secure exchange of personal data.

Suggested Citation

  • Horst Treiblmaier & Irem Önder, 2019. "The Impact of Blockchain on the Tourism Industry: A Theory-Based Research Framework," Springer Books, in: Horst Treiblmaier & Roman Beck (ed.), Business Transformation through Blockchain, chapter 1, pages 3-21, Springer.
    • Handle: RePEc:spr:sprchp:978-3-319-99058-3_1
    DOI: 10.1007/978-3-319-99058-3_1
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    Cited by:

    1. Manahov, Viktor & Li, Mingnan, 2024. "Stablecoins: New perspectives for travel and tourism," Annals of Tourism Research, Elsevier, vol. 107(C).

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