IDEAS home Printed from https://ideas.repec.org/h/spr/sprchp/978-3-319-92636-0_7.html
   My bibliography  Save this book chapter

Organization Communication

In: Organizational Justice in Mergers and Acquisitions

Author

Listed:
  • Nicholas Jackson

    (Leeds University Business School)

Abstract

The significance of formal communication during radical change is often overlooked at a strategic level as the technical, financial, and operational features take center stage. The disruptive nature of a merger can have a negative impact on employees, and the effectiveness of organizational communication will influence how they cope with the changing organizational environment. I investigate the essential contribution of an effectual communication plan during periods of change and consider the influence of its architecture, formed through channels, dissemination techniques, and patterns of regularity. Reliable information about the mood of employees and their main concerns is vital if those responsible for organizing and implementing the change are able to contain resistance and encourage participation. Uncertainty caused by lack of information will encourage stressful psychological states at a time when the need to relieve conditions of ambiguity should be a primary objective. Honest and direct communication is essential to help build employee confidence in the process during the renegotiation and assessment of the psychological contract. If employee uncertainty is to be addressed, one of the most important parts of the management process following the announcement of a merger is consistent communication. The dissemination of reliable information should be recognized as central to these processes, and it is in this capacity that I investigate the significance of communication at the organizational level.

Suggested Citation

  • Nicholas Jackson, 2019. "Organization Communication," Springer Books, in: Organizational Justice in Mergers and Acquisitions, chapter 7, pages 167-188, Springer.
    • Handle: RePEc:spr:sprchp:978-3-319-92636-0_7
    DOI: 10.1007/978-3-319-92636-0_7
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:sprchp:978-3-319-92636-0_7. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.