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Mobile Technologies Effects on Travel Behaviours and Experiences: A Preliminary Analysis

In: Information and Communication Technologies in Tourism 2015

Author

Listed:
  • Roberta Minazzi

    (University of Insubria)

  • Aurelio G. Mauri

    (IULM University)

Abstract

The increased opportunity for tourists to be connected to the Internet during the trip, the development of social media, as well as advances in mobile technologies have profoundly affected travel experiences and behaviours. Travel stages (pre-trip, during-trip and post-trip) can overlap with a repositioning of some activities from the pre-trip and post-trip stages to the during-trip step. Therefore, the consumption of travel services becomes particularly important to be managed by travel operators, considering also the rapid progress of mobile tracking technologies. The present study explores the impacts of mobile technologies on travel experience with the purpose of understanding the most appropriate ways to interact with tourists. A qualitative research methodology was adopted to investigate how young adults employ mobile technologies in their travel experiences. The results of this pilot study will be the basis for identifying research questions to be tested in a subsequent research step.

Suggested Citation

  • Roberta Minazzi & Aurelio G. Mauri, 2015. "Mobile Technologies Effects on Travel Behaviours and Experiences: A Preliminary Analysis," Springer Books, in: Iis Tussyadiah & Alessandro Inversini (ed.), Information and Communication Technologies in Tourism 2015, edition 127, pages 507-521, Springer.
  • Handle: RePEc:spr:sprchp:978-3-319-14343-9_37
    DOI: 10.1007/978-3-319-14343-9_37
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    Cited by:

    1. CRISTIAN Mihai Gabriel, 2021. "The New Tourist'S Profile: Some General Considerations," Revista Economica, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 73(4), pages 8-17, December.
    2. Ana Slavec & Nežka Sajinčič & Vesna Starman, 2021. "Use of Smartphone Cameras and Other Applications While Traveling to Sustain Outdoor Cultural Heritage," Sustainability, MDPI, vol. 13(13), pages 1-20, June.

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